Privacy Policy

Information we collect

We collect information you provide directly, such as your name, email, phone number, and any message, when you submit a contact form, request a home evaluation, book a showing, or sign up for listing alerts. We also automatically collect limited technical and usage data (pages viewed, approximate location, device and browser type) through analytics and website-tracking tools to improve our service and follow up with interested visitors.

How we use your information

We use your information to respond to your inquiries, provide real estate services, send property and market updates you request, and improve our website. Lead inquiries are routed to our team through our customer relationship management (CRM) system so we can follow up promptly. We do not sell your personal information.

Cookies & tracking

Our site uses cookies and website-tracking tools (including Google Analytics and the Follow Up Boss Pixel) to understand how visitors use the site and to help us follow up with leads. You can disable cookies in your browser settings; some features may not function as intended if you do.

If you visit from Canada outside Quebec, we use analytics and advertising cookies by default to understand which pages help and to show our listings to people like you. We do not send your name, email or phone number to advertising networks on this basis, and we do not use it to build ad audiences. The Follow Up Boss Pixel still runs only after you choose Accept. You can opt out at any time: choose Opt out on the cookie notice, or Cookie settings at the bottom of any page, and we stop and delete those cookies. If you visit from Quebec or from outside Canada, nothing beyond essential cookies runs until you choose Accept.

Emails we send you

When you sign up for listing alerts or a home evaluation, the emails we send include a small invisible image that tells us whether the email was opened, and when. We use it to know whether our updates are reaching you and are worth sending, and we record only that an email was opened, never your location, device, or browsing. If you would rather we did not, block images in your email client or unsubscribe with the link in every email. Note that some inboxes, Apple Mail in particular, load images automatically, so an open is not always a person.

Phone, text and WhatsApp

When you give us your phone number in a form, an ad or a message, you agree that Team Asgarian may contact you about your enquiry by phone, text or WhatsApp. On WhatsApp, our first replies may come from Azgard, our AI assistant, which answers questions about listings and buying or selling, and passes you to Moe or a member of our team whenever you ask; our team can read those conversations. Message STOP at any time and we will not message you on WhatsApp again unless you write START. WhatsApp messages are delivered by Meta under WhatsApp's terms.

Sharing & third parties

We share information only with service providers who help us operate (such as our CRM, analytics, and brokerage), and as required by law. Listing data is provided under the Toronto Regional Real Estate Board (TRREB) and is subject to its terms.

Your choices

You may unsubscribe from marketing communications at any time, and you may request access to, correction of, or deletion of your personal information by contacting us.